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Visual Voicemail on iPhone X

New Poster

Visual Voicemail on iPhone X

Bought the iPhone X from Xfinity Mobile. When I go to Voicemail it just has a button to call voicemail.
Contributor

Re: Visual Voicemail on iPhone X

Is your Cellular Data set to ON?

Highlighted
Official Employee

Re: Visual Voicemail on iPhone X

 

Hazardman, you can't view notifications for visual voicemail on wiFi. If you are using cellular service and still can't utilize visual voicemail, let me know. I'll need to reprovision that feature back to your line. 

 




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New Poster

Re: Visual Voicemail on iPhone X

I will check to see whether it works for me on cellular data. Does that mean any time I’m connected to WiFi it won’t work even though cellular data is enabled? That would be a change from my experience on other carriers with iPhone.
New Poster

Re: Visual Voicemail on iPhone X

Just confirmed I get the same result on cellular data with WiFi turned off. What are the next steps?

Thanks!
Official Employee

Re: Visual Voicemail on iPhone X

 

Hazardman, I'll need to reprovision the feature (thanks for the update). Please send me a private message with your full name and the phone number associated with your residential account for help.




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