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Visual Voicemail not working iphone 6s plus

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New Poster

Visual Voicemail not working iphone 6s plus

My Visual Voicemail is not working. I tried to set it up on the iPhone by going to the voicemail tab and clicking on "set up now", but after trying to create a passcode, I get an error message "Voicemail Unavailable. Unable to connect. Try again later."  So then I called my own number from the phone and I was able to set up the voicemail that way, however I'm still not able to get the Visual Voicemail to work on the iPhone nor do I get notification of a new voicemail message awaiting.  Can you help me fix that?

Accepted Solution

Re: Visual Voicemail not working iphone 6s plus

nevermind. It is working now.

 

For anyone else having trouble setting it up:  I rebooted the phone after setting it up through the IVR/voice line and then I had to turn on cellular data to have it sync. I'm a little disappointed I have to turn on the Cellular data since I was trying to use the phone mainly for voice and text, but I guess it makes sense.  

 

BTW: my phone is BYOD iPhone 6s Plus brought over from AT&T. I unlocked it a couple of days ago.  Seems to be working as expected now.

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New Poster

Re: Visual Voicemail not working iphone 6s plus

nevermind. It is working now.

 

For anyone else having trouble setting it up:  I rebooted the phone after setting it up through the IVR/voice line and then I had to turn on cellular data to have it sync. I'm a little disappointed I have to turn on the Cellular data since I was trying to use the phone mainly for voice and text, but I guess it makes sense.  

 

BTW: my phone is BYOD iPhone 6s Plus brought over from AT&T. I unlocked it a couple of days ago.  Seems to be working as expected now.

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