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SOLVED: Support ticket: 16741667

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SOLVED: Support ticket: 16741667

Brought my wife's line over (iPhone 6s) from Verizon. Since activating, haven't been able to use data; can make and take calls fine. Still says Verizon LTE on the top bar. Reset carrier settings to no avail.
Accepted Solution

Re: Support ticket: 16741667

 

Derrikf, glad to hear the factory reset resolved the problem! Post again if you need anything else.

 

KenF

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Official Employee

Re: Support ticket: 16741667

 

Derrikf, thanks for reaching out about your data issues on your wife's line. I've gotten your private message and will follow up with you there. 

 

KenF


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Official Employee

Re: Support ticket: 16741667

 

Derrikf, glad to hear the factory reset resolved the problem! Post again if you need anything else.

 

KenF


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
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We ask that you post publicly so people with similar questions may benefit.
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Mark a Best Answer!solution Icon

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