Hi FishOn209, I can assist you with getting your latency issue resolved. To clarify, you had sim cards in your original phones but you placed them into phones you already had (S8+ and IPhone6) and the problem started at that time? If this is the case, have you tried getting new sim cards for the phones you're currently using? If you put the sim cards back into the original phones, does text messaging work properly?
The phone that your friend is sending the messages from, are they IPhones as well? Have you tried disabling your Imessage feature under your settings?
FishOn209 wrote: Their phone are Iphones, I'm on my S8+
Getting a new sim card for your S8+ should solve your latency problem. Please go into a local Xfinity mobile service center and pick one up there, or we can get one shipped out to you.
Dear Comcast Amir:
I saw that you responded to a question earlier this month about cable lines being low. I was out of town and when I returned today there is a low cable line across my driveway. My service is not being interrupted, but its just over barely over my truck, and Im concerned if it falls lower I may have a problem. Can you help me?
Hi rgalvantx, I can assist you with getting your cable line raised. I see you sent a private message with your account information, please reach back out to me there.