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Re: iPhone 6 “could not activate cellular data network”

Regular Visitor

Re: iPhone 6 “could not activate cellular data network”

I can’t see what the solution was? I am having the exact same problem and was on the phone with xfinity customer service for an hour this morning and they couldn’t fix it. Now I am waiting 24-48 hours to receive a call from “tier 2”? Tech support ppl? If there is a solution can you plz post it?
Official Employee

Re: iPhone 6 “could not activate cellular data network”

 

Ktainsworth80,  have you tried resetting your network settings?


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Regular Visitor

Re: iPhone 6 “could not activate cellular data network”

Yes they had me try that numerous times
Official Employee

Re: iPhone 6 “could not activate cellular data network”

Yes they had me try that numerous times

Have you rebooted the phone and removed the sim card,  replace then reboot?

 

 


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Regular Visitor

Re: iPhone 6 “could not activate cellular data network”

Yes they had me try that too
Regular Visitor

Re: iPhone 6 “could not activate cellular data network”

Turning the roaming data off then back on fixed it but for less than 2 minutes only
Official Employee

Re: iPhone 6 “could not activate cellular data network”

OK. Please send me a private message with the following: 

 

1. Your full name

2. IMEI

3. Account number (residential, has 13 digits or so)

4. Address

 

Thanks. 

 

KenF


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New Poster

Re: iPhone 6 “could not activate cellular data network”

I have not been able to connect to data
Official Employee

Re: iPhone 6 “could not activate cellular data network”

I have not been able to connect to data

Simmy2U, have you done some of the troubleshooting from above? 

 

KenF


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