Can you help with me? I'm having the same issue.
ddc2, sure thing. Were you ever given an unfreeze code?
No. Only received an unlock code that doesn't work.
ddc2 OK. Please send me a private message with your full name and phone number tied to your residential services for help.
ddc2, did you get my private message? I haven't heard from you in awhile. I sent you another code to try.