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Re: WiFi Calling Fails to Validate Address

New Poster

Re: WiFi Calling Fails to Validate Address

I’m having the exact same issue. I only switched service because I was told I could use WiFi calling which I need due to spotty service at home. Since switching to Xfinity Mobile I can barely make/take a call while at home. I need this resolved or I unfortunately have to switch back to Verizon. Please advise.
Official Employee

Re: WiFi Calling Fails to Validate Address

 

RyanHayes, thanks for reaching out. What troubleshooting have you done already? Did you follow the instructions here: https://www.xfinity.com/mobile/support/article/360000126366/what-is-wifi-calling


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Regular Visitor

Re: WiFi Calling Fails to Validate Address

I just purchased a new phone and new line yesterday with XFinity. The enable WIFI calling is not working. The phone says "We could not find the address entered".

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