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Re: Personal hotspot for iPhone 7+

New Poster

Re: Personal hotspot for iPhone 7+

Ken - can you PM me as well? I'm having the same issue with my iphone to run as a hotspot, but only with my windows laptop. My iPad works flawlessly so not sure what's going on. Thx!

Official Employee

Re: Personal hotspot for iPhone 7+

 

wesinnh, I can't proactively private message but now that you've posted publicly, you should be able to now. 

 

When you  try to connect to the hotspot on your laptop, can you see your iPhone's hotspot name at all? Or are you getting an error message when trying to connect?




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New Poster

Re: Personal hotspot for iPhone 7+

I am having the exact propblem. Is there any way to fix it?

Frequent Visitor

Re: Personal hotspot for iPhone 7+

I cannot set up personal hotspot on my iPhone 8. In Setting/Cellular under Xfinity Mobile,  "Set Up Personal Hotspot" appears as blue link only (not a slider switch) and when tapped produces a dialog box stating "To enable personal hotspot on this account, visit https://xfinitymobile.com/support with a button to go to this website, which fails as unable to reach server. Please help. I have fixed my 'invalid SIM' and no LTE Voice issues over the past 2 months and this appears to be the only significant impediment to Xfintiy Mobile service I have left.  I checked mobil help online and it simply says the same as Apple - slide Personal Hotspot to On.