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Re: LG X power voice mail does not work

Frequent Visitor

Re: LG X power voice mail does not work

Hi - any chance on getting an proper update on this issue.  Attempted to call Xmobile support; however, each time after I spoke to a Xmobile rep who placed me on hold to "evaluate" the ticket, the call was transferred to another dept.  A dept which had nothing to do with phone cell service so they would have to transfer me and I would have to start the entire process again.....verification of name/address/cell phone number and last four of security code.  I spoke to 6 seperate people and still did not get a straight answer besided it was still being looked at by 2nd tier. If it is a known issue and cannot be fixed,what options is Xmobile offering customer who are expiercing the issue.

Official Employee

Re: LG X power voice mail does not work

 

fht61, I see we are working with you on this in Facebook. We will continue the conversation there. 

 

KenF


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Frequent Visitor

Re: LG X power voice mail does not work

Thank you for responding.   From FB: there is no resolution at this time.

 

Official Employee

Re: LG X power voice mail does not work

Gotcha. We are the same team and I see they are monitoring this issue with a ticket that was opened. You are in good hands. 

 

KenF


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

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