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Re: CONSUMER FRAUD by Xfinity Mobile - WiFi calling not supported yet advertised as such.

Regular Visitor

Re: CONSUMER FRAUD by Xfinity Mobile - WiFi calling not supported yet advertised as such.

Can’t active WiFi calling on my iPhone X. I’ve tried swapping sims updating and rebooting the phone. When I go to turn it on it’s says it can’t verify my address and if tap save and continue it says error.
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Official Employee

Re: CONSUMER FRAUD by Xfinity Mobile - WiFi calling not supported yet advertised as such.

Wazzgoodman, have you tried: 

 

1. Turn on airplane mode 

2. turn on wifi

3. Turn on wifi calling

 




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New Poster

Re: CONSUMER FRAUD by Xfinity Mobile - WiFi calling not supported yet advertised as such.

I had the same problem, but I was able to activate Wi-Fi calling by switching my cellular data on.

Contributor

Re: CONSUMER FRAUD by Xfinity Mobile - WiFi calling not supported yet advertised as such.

1. Turn on airplane mode 

2. turn on wifi

3. Turn on wifi calling

 

Except you cannot get to the cellular settings when airplane mode is active. Thus indicating you never tried this procedure.

Contributor

Re: CONSUMER FRAUD by Xfinity Mobile - WiFi calling not supported yet advertised as such.

Exactly. That procedure isn't even possible.
Official Employee

Re: CONSUMER FRAUD by Xfinity Mobile - WiFi calling not supported yet advertised as such.

1. Turn on airplane mode 

2. turn on wifi

3. Turn on wifi calling

 

Except you cannot get to the cellular settings when airplane mode is active. Thus indicating you never tried this procedure.

I was told differently by a forums user. Wazzgoodman, if you're still having issue, send me a private message and I'll get this to XFINITY Mobile support. 

 

KenF

 




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Mark it as a solution!solution Icon
Frequent Visitor

Re: CONSUMER FRAUD by Xfinity Mobile - WiFi calling not supported yet advertised as such.

Is anyone able to use WiFi calling? Please let us know
Frequent Visitor

Re: CONSUMER FRAUD by Xfinity Mobile - WiFi calling not supported yet advertised as such.

I have the IPhone SE for XM. I turned on cellular data, turned on Wi-Fi calling and completed the info asked for. I turned off cellular data again and  XM WI-FI now appears as my network. I can make and recieve calls.