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Re: $500 and $200 visa prepaid card not received

Regular Visitor

Re: $500 and $200 visa prepaid card not received

I have the same problem. I bought an iPhone when I signed up with Xfinity mobile at the end of November. I was promised the $500 prepaid Visa card within 16 weeks. It's now been 21 weeks. I appreciate other people sharing their experiences. 

 

No card. No surprise. Broken promise.

Official Employee

Re: $500 and $200 visa prepaid card not received

 

DrObbie, thanks for reaching out. Let's check the status of your card. Please send me a private message with your full name and phone number tied to your residential services for help.