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Re: $500 Prepaid Card for Xfinity Internet retention + Mobile

New Poster

Re: $500 Prepaid Card for Xfinity Internet retention + Mobile

@ComcastKenF, 

 

I signed up for mobile on Nov. 3rd and confirmed I was eligible with customer care for $500 promo. I asked specifically "do I need to do anything?" They said I need to have my mobile for 90 days and then the card will automatically be sent out. It has been the 90 days + and no card. My dad did the same thing and has been a customer for 20+ years and got his card. Please help. 

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Official Employee

Re: $500 Prepaid Card for Xfinity Internet retention + Mobile

 

contag, I'll look into your promotion status. Please send me a private message with your full name, address, and the phone number associated with your residential services for help. 




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Re: $500 Prepaid Card for Xfinity Internet retention + Mobile

Frequent Visitor

Re: $500 Prepaid Card for Xfinity Internet retention + Mobile

Hi, 

 

I ordered on Nov 10 and already passed the 90-day mark. Could you please check for me as well? Thanks.

Official Employee

Re: $500 Prepaid Card for Xfinity Internet retention + Mobile

 

Hello lw198922, I can certainly look into your gift card offer for you. Can you also send me  private message with your account information? 





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Frequent Visitor

Re: $500 Prepaid Card for Xfinity Internet retention + Mobile

Thanks for the reply. I've sent you a short message. Thanks.

Official Employee

Re: $500 Prepaid Card for Xfinity Internet retention + Mobile

You're welcome, I replied to your PM. Please reach back out to me there. Follow up link.





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