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Porting Old Number After Receiving New Number

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Frequent Visitor

Porting Old Number After Receiving New Number

If I received a new number from Xfinity Mobile (XM) and desire to port my old number from Verizon (service still active at Verizon), is that possible? Thanks.

Accepted Solution

Re: Porting Old Number After Receiving New Number

Thanks. I believe I have everything worked out now.

View answer in context
Official Employee

Re: Porting Old Number After Receiving New Number

 

pbr1912, It may be. Ports are most successful at the time of activation. Deferred ports vary from port to port. I'll look into this for you. Please send me a private message with the following: 

 

1. your full name

2. Number associated with your residential services 

3. The number you want to port 

4. The carrier (I guess it's Verizon)

5. The account number and pin number with Verizon

6. The number you want the port to replace on your current XFINITY Mobile account. 

 

Thanks, 

 

KenF


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Frequent Visitor

Re: Porting Old Number After Receiving New Number

Thanks. I believe I have everything worked out now.

Official Employee

Re: Porting Old Number After Receiving New Number

Thanks. I believe I have everything worked out now.

pbr1912, great news. Post again if you need anything else. 

 

KenF


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Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
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We ask that you post publicly so people with similar questions may benefit.
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Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

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