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Note 8 Proximity Sensor Not Working

Posted by
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Message 1 of 2
436 Views

My new Note 8 Proximity sensor is not working (does not turn off screen during phone calls) and there are no settings in the menus. According to Samsung it is supposed to just work are there are no settings.

 

Stopping by XFinity to get a new phone ordered today.

1 REPLY
Posted by
Official Employee

Message 2 of 2
377 Views

 

davajhad, have you tried it in safe mode? 




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