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No response on multiple requests for unlock codes!

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Frequent Visitor

No response on multiple requests for unlock codes!

Why won't customer service issue unlock codes for my phones? I have called twice, sent multiple emails and still get no response to my request for unlock codes. I have two paid off LG Xcharges and for some reason my requests have been ignored. I have been happy with the service, but now I am having second thoughts. What kind of customer service can I expect if I encounter a real problem if they can't respond to something this simple?

Accepted Solution

Re: No response on multiple requests for unlock codes!

Bit the bullet and paid to have phones unlocked.
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Frequent Visitor

Re: No response on multiple requests for unlock codes!

Ok. It looks like I am also not able to get a response here as well. Just want everyone to be aware that sometimes Xfinity is unwilling to help when you have an issue.

Frequent Visitor

Re: No response on multiple requests for unlock codes!

Bit the bullet and paid to have phones unlocked.
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