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New customer inquiries

How long after I have xfinity internet do i qualify for xfinity mobile if I didn’t pass credit check and am a new customer and my internet hasn’t been installed yet??
Official Employee

Re: New customer inquiries

Hi S_johnson1987,  for some XFINITY Internet customers who are interested in signing up for XFINITY Mobile we may need to learn a little more about you by running your credit. We'll always ask your permission first. If we need to gather this info, you'll be prompted at checkout to perform a credit check. There is no set time that you need to have Xfinity internet to sign up for XM, for more information on how to sign up for Xfinity mobile please click on this link


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