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Moving phone from one XFINITY Mobile account to another

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Moving phone from one XFINITY Mobile account to another

Hi. Me and my aunt went to the XFINITY store and registered for XFINITY mobile, but my phone accidentally got put on her XFINITY Mobile account. I need to have my own phone put on my account. Currently there are two phones on her mobile account (hers and mine, though mine is deactivated). Is it possible to transfer a phone to another XFINITY Mobile account?

I should add that both phones were bring your own device, not bought from xfinity. This was done in store.
Accepted Solution

Re: Moving phone from one XFINITY Mobile account to another

 

billycoolj, at this time , due to system limitations, we do not support transferring a line to another XFINITY Mobile account.
 

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Official Employee

Re: Moving phone from one XFINITY Mobile account to another

 

billycoolj, at this time , due to system limitations, we do not support transferring a line to another XFINITY Mobile account.
 


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