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How is the new phone shipped, via mail or UPS?

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How is the new phone shipped, via mail or UPS?

Just wondering how I will receive the phone....since it say I must sign for it.  Will it be via mail, or UPS, DSL, etc?  

 

Accepted Solution

Re: How is the new phone shipped, via mail or UPS?

Hi, Leae. XFINITY Mobile sends all orders through FedEx two-day shipping. To plan for your delivery:

  • Once you receive your shipping-confirmation email, you can expect to receive your package in two business days. Use the tracking link in your email for the most up-to-date delivery information.
  • Someone will need to be home to receive your XFINITY Mobile package—a signature is required for delivery.
  • FedEx will attempt to deliver your shipment three times. After the third attempt, your package will be held at a local FedEx facility for two additional days.
  • If you contact FedEx within five days of the first delivery attempt, you may be able to arrange for your package to be held longer.
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Valued Contributor

Re: How is the new phone shipped, via mail or UPS?

Mine came through FedEx.

Valued Contributor

Re: How is the new phone shipped, via mail or UPS?

All my XM phones came via FedEx. The FedEx drivers lied through their teeth during hurricane Harvey. Haha!

Official Employee

Re: How is the new phone shipped, via mail or UPS?

Hi, Leae. XFINITY Mobile sends all orders through FedEx two-day shipping. To plan for your delivery:

  • Once you receive your shipping-confirmation email, you can expect to receive your package in two business days. Use the tracking link in your email for the most up-to-date delivery information.
  • Someone will need to be home to receive your XFINITY Mobile package—a signature is required for delivery.
  • FedEx will attempt to deliver your shipment three times. After the third attempt, your package will be held at a local FedEx facility for two additional days.
  • If you contact FedEx within five days of the first delivery attempt, you may be able to arrange for your package to be held longer.

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