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Gift card 7-day email

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Regular Visitor

Gift card 7-day email

I ordered iphone 7 on 2/25 online, received the phone on 2/28. There was an offer of $200 gift card and said that I would receive an email within 7 days. I still have not received any email updates about the gift card. Could someone look into this matter. Highly appreciated.

Accepted Solution

Re: Gift card 7-day email

Elin977, glad we were able to get you an update on your gift card. Post again if you need anything else. 

 

KenF

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Contributor

Re: Gift card 7-day email

Are you sure you qualify? I remember the offer saying you had to add and activate it by the 25th. I don't know if it works different for online orders about when you need to activate them but thought I'd throw that out there in case this is the issue.
Regular Visitor

Re: Gift card 7-day email

Yes, I am pretty sure I qualify. During placing my order and checking out, it said I would receive an email in the next 7 days which I have not.

Official Employee

Re: Gift card 7-day email

 

Elin977, let's check on your giftcard eligibility. Please send me a private message with your full name and the phone number associated with your residential account for help.


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Official Employee

Re: Gift card 7-day email

Elin977, glad we were able to get you an update on your gift card. Post again if you need anything else. 

 

KenF


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We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
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We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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I am a Comcast Employee.
Please post so people with similar questions may benefit.
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Mark a Best Answer!solution Icon

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