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Do not buy this service if there might be a chance you have to return it.

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Do not buy this service if there might be a chance you have to return it.

Mailed my phones on nov 24th at 4:51pm pst. Fed ex says comcast sign for the phones . I called four days in a row and comcast told me they didnt get them dispite the fact i have confirmation. When they got the phones i got a email. the next day i called to see when i would get a refund. I was told that they have to check them out first. When they did check them, they lied and said not one but both would not boot!!!! This is a lie because my call records show i used them that day before i sent them in!! The phones where shipped in two boxes within a box. No way they got damaged even on they way back. From what i read on line form other people they scammed, i might get no refund and charged for phones that are not broke!!! This is the worst thing that a corperation has ever done to me. to know that i have read dosens of other stories just like mine is alarming. This is a scam, Im going to cancell my internet after my next bill!!!!

Official Employee

Re: Do not buy this service if there might be a chance you have to return it.

Hello madcustomer3000, we don't want you to feel this way I can look further into this for you. Can you please send me a private message with your full address, account number, phone number and the name on the account by clicking my name (ComcastAmir) and then clicking "private message me"?




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