Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,874,977

members

545

online

29,260

topics

Top

Connecting to xfinitywifi on iPhone X

New Poster

Connecting to xfinitywifi on iPhone X

Sometimes I see that my phone connects in settings, but WiFi icon is not shown next to the battery icon (see attached screenshot). When it’s in this state, the actual connection is cellular. Does anyone else experience that? Is there a solution to this?
Tags (2)
EE83EE44-F5A0-455F-ABF5-D2812539709E.jpeg
Official Employee

Re: Connecting to xfinitywifi on iPhone X

Hi Albert333, thank you for reaching out.  Are you noticing this happening in only one area?

 

Thank you


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 1 reply
  • 317 views
  • 0 kudos
  • 2 in conversation