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Caller ID on Xfinity

New Poster

Caller ID on Xfinity

I recently switched to Xfinity mobile from sprint and the caller ID on my iPhone 8 Plus doesn’t show my name when I call a number ( just displays wireless caller) .Is the the Caller ID feature missing in Xfinity mobile?
New Poster

Re: Caller ID on Xfinity

Had the same issue a couple months ago and was told all the Xfinity Mobile accouts get the "Wireless Caller" ID vs. a name.  I escalated a couple levels in support and it was confimred.

 

 

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