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BYOD iPhone 7 Plus visual voicemail not working. Or personal hotspot.

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Regular Visitor

BYOD iPhone 7 Plus visual voicemail not working. Or personal hotspot.

I have an iPhone 7 Plus BYOD.  It is the Apple Unlocked Version (not carrier specific).  After 5+ calls to Xfinity support, I am still unable to use visual voicemail.  My device simply has the small gray box that says "call voicemail".  Support claims they have verified all settings and reprovisioned the voicemail, however, after 2-3 attempts, still nothing.  Service is not acceptable without this feature to me.  Any help is much appreciated.

Accepted Solution

Re: BYOD iPhone 7 Plus visual voicemail not working. Or personal hotspot.

 

khuxley71, glad we were able to resolve your voicemail issues! Post again if you need anything else. 

 

KenF

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Official Employee

Re: BYOD iPhone 7 Plus visual voicemail not working. Or personal hotspot.

 

khuxley71, I got your private message. I'll follow up there. Thanks for posting. 


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Official Employee

Re: BYOD iPhone 7 Plus visual voicemail not working. Or personal hotspot.

 

khuxley71, glad we were able to resolve your voicemail issues! Post again if you need anything else. 

 

KenF


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

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