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Any luck moving sim card from Android to iPhone and getting Visual Voicemail to work?

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Message 1 of 3
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I've heard the XM is having trouble provisioning you on the backend for an iPhone after your sim is activated for an Android phone.

 

Anyone have any luck of getting this to work? I have a second phone to activate and I am wondering if I can put the sim card in my old verizon iphone and try activating it on cellular to see if itll make XM think I have an iphone.

 

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Accepted Solutions
Posted by
Official Employee

Message 3 of 3
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Solution

Due to current system limitations, we do not support bring your own devices (BYOD) at this time. We cannot guarantee that phones purchased outside of XFINITY Mobile will work and cannot offer support for them. We hope to be able to bring this service soon. 

 

 




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2 REPLIES
Posted by
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Message 2 of 3
478 Views
Posted by
Official Employee

Message 3 of 3
547 Views
Solution

Due to current system limitations, we do not support bring your own devices (BYOD) at this time. We cannot guarantee that phones purchased outside of XFINITY Mobile will work and cannot offer support for them. We hope to be able to bring this service soon. 

 

 




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon