Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,859,296

members

484

online

29,106

topics

Top

$200 Samsung Promotional card

ANSWERED
Highlighted
New Poster

$200 Samsung Promotional card

Can I apply my promotional card towards paying off my phone?

Accepted Solution

Re: $200 Samsung Promotional card

I changed my account credit card to the promotional card, applied $200 to device payment and changed card back to my regular credit card. Worked with both my $200 promo cards. 

View answer in context
Official Employee

Re: $200 Samsung Promotional card

 

LeftRight, only the card associated with your account can make extra payments to the device payment plan.

 

KenF


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Frequent Visitor

Re: $200 Samsung Promotional card

I changed my account credit card to the promotional card, applied $200 to device payment and changed card back to my regular credit card. Worked with both my $200 promo cards. 

Official Employee

Re: $200 Samsung Promotional card

I changed my account credit card to the promotional card, applied $200 to device payment and changed card back to my regular credit card. Worked with both my $200 promo cards. 

That is right. Only the card on the account can make additional payments to your device payment. So if you change the card on the account to the promotional card, then that will work. 

 

KenF


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 3 replies
  • 335 views
  • 0 kudos
  • 3 in conversation