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my cellphone can not arm or disarm my home security i need help

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my cellphone can not arm or disarm my home security i need help

My cellphone can not arm or disarm my home security,i need help.

Official Employee

Re: my cellphone can not arm or disarm my home security i need help

Hi elsiegray5043 -

 

We are aware of an issue that is affecting the Xfinity Home Mobile App & Subscriber Portal.  Our engineers have been and continue to actively work on this issue. When resolved, App & Portal functionality will be restored & nothing will be needed to be done on your end.  I will provide updates to the pinned message at the top of this thread as they become available.  I apologize for the inconvenience and thank you for your patience.

 

Thanks,

 

Rachel