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mobile app

Mobile app for Xfinity Home gives me
Authorization error
Please sign in with email that you provided at the time Xfinity Home was installed [43401]
Please help so I can log in
Official Employee

Re: mobile app

Hi beckstershappy -- 

 

I pulled up your account & do not see active Xfinity Home security service.  The Xfinity Home app is for customers of this service.  This is the source of your error.

 

Rachel


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