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error #43403

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error #43403

I recently moved and transfered my equipment and service to my new address. Now when i try to log into my Xfinity Home APP, it gives me a #43403 error code when I try to sign in.

Official Employee

Re: error #43403

Hi ebnickell - 

 

I pulled up your account & see that your account needs to be reactivated.  You can do so at the following link:

 

https://xfinityhome.com/xhactivate

 

Thanks,

 

Rachel