Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,805,571

members

7

online now

1,951,934

discussions

Top

error 43401

New Poster

error 43401

Everytime I try to log in to my xfinity home app it tell me to try again error 43401.. help?

Official Employee

Re: error 43401

Hi LoBo1967 - 

 

I believe you are trying to log in with an email address that is not associated with your Xfinity Home security account.  I will private message you with the email address you can sign in with.

 

Thanks!

 

Rachel




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon