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Hi brittk0524 -
I've pulled up your account & opened a ticket on your behalf so a tech can reach out to you directly.
Hi Jamescul24 --
Thank you for reaching out to us & letting us know! We have been investigating this issue & believe the camera issues should be resolved. Can you let us know if you are still experiencing any issues?
I've been having this issue for weeks now. Camera can't connect on iphone iOS 9/10 Very frustrating. Try to contact chat and it just spins sayind i have zero minutes before someone helps me. I wish you would go back to hard wired camera's or at least have the option.
JimmyB0467, I'd like to look into this for you. Please send me a private message verifying the first and last name of the account holder, and the street address associated with your services. To send a private message click on my name "ComcastChe", then click private message me.