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Xfinity mobile app

Posted by
Visitor
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Member Since: ‎12-20-2016
Posts: 5
Message 1 of 7 (700 Views)

Xfinity mobile app

I recently changed my password. My email works just fine, but when I try to log into the mobile app on my phone, it says the username and password do not match. I have tried unstalling the app and have call Comcast several times. My last call I was told that someone would contact me within 24 hours. Can anyone help me?

 

6 REPLIES
Posted by
Visitor
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Member Since: ‎12-20-2016
Posts: 5
Message 2 of 7 (650 Views)

Re: Xfinity mobile app

Should expect to hear from an xfinity representative on this forum?

 

Posted by
Visitor
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Member Since: ‎12-20-2016
Posts: 5
Message 3 of 7 (646 Views)

Re: Xfinity mobile app

There is no solution, I made a mistake.

 

Posted by
Service Expert

Member Since: ‎08-02-2013
Posts: 12,535
Message 4 of 7 (600 Views)

Re: Xfinity mobile app


Jduckworth wrote:

There is no solution, I made a mistake.

 


What is the name of the mobile APP ?




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Posted by
Official Employee

Member Since: ‎03-23-2015
Posts: 1,263
Message 5 of 7 (578 Views)

Re: Xfinity mobile app

Hi jduckworth -- 

 

I've pulled up your account & am looking into this issue.

 

Thanks!

 

Rachel




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Posted by
Visitor
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Member Since: ‎12-20-2016
Posts: 5
Message 6 of 7 (559 Views)

Re: Xfinity mobile app

Xfinity home

Posted by
Visitor
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Member Since: ‎12-20-2016
Posts: 5
Message 7 of 7 (550 Views)

Re: Xfinity mobile app

Are you still looking into the issue because I am still experiencing the same problem. It let me log in one time today and kicked me right back out of the system.