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Xfinity home app for Android

New Poster

Xfinity home app for Android

when changing the temperature for the air conditioner the does not respond. I turned my air conditioner on manually and decided to turn it off with the app and the app said it was off already. I have a galaxy s5 and I have the current update for Xfinity home app for Android. Also the motion sensor is highlighted orange and has not went back to its original color. I guess it is implying that there is motion in the house but there is not. It constantly stays orange. Thank you for ur time.
Frequent Visitor

Re: Xfinity home app for Android

Idk how android works, but on my iPhone when that happens, I double click the home key to close out the app completely then go back in it. If that doesn't work, I'd delete the app and reinstall. I'm an xhs tech in my system and that's what I tell ppl here.
Official Employee

Re: Xfinity home app for Android

Hi Duster05g -- 

 

I have opened up a ticket on your behalf to investigate the source of your issues.

 

Thanks!

Rachel




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