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Xfinity home app error

Regular Visitor

Xfinity home app error

When I open the app I get two errors 43999 it is highly frustrating to pay so much for something that does not work correctly. Please help.
Official Employee

Re: Xfinity home app error

Hi Marqjohnson - 

 

To help, I need additional information from you.  I'm Private Messaging you.

 

Thanks,

 

Rachel




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Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
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Please post so people with similar questions may benefit.
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Mark it as a solution!solution Icon
Frequent Visitor

Re: Xfinity home app error

I get the same error. The comcastcares on Twitter can't seem to figure it out.
New Poster

Re: Xfinity home app error

I had to change my log in email to a comcast.net email address and it started working again.
Official Employee

Re: Xfinity home app error

Hi stape2000 - 

 

I need to private message you for more information.

 

Thanks,

 

Rachel




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon