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Xfinity home android app

Posted by
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Message 1 of 2
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Having issues with the Android app - My husbands android is working fine and mine was working fine up until a few days ago.  

When I try to open the app it says:

Authorization Error

AuthorizationException: {“type”:2,code”:2002,”error”:”invalid_g rant”,”errorDescription”:”Invalid authorization code: 0.ac.KlbgED”,”errorUri”:””} and have also received

AuthorizationException:{“type”:2,code”:2002error”:”invalid_grant”,”errorDescription”:”Invalid authorization code: 0.ac.DpjtX4”,”errorUri”:””}

I press okay and it says you’re already logged in as: I press continue and then it says We’re having some trouble logging you in.  I try again and get same message.  I return to sign in screen type in my password I get the error We’re having some trouble logging you in again.

I uninstalled, re-installed, cleared my cache, changed my password twice nothing is working.

Can anyone assist?

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Posted by
Visitor
Message 2 of 2
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I'm getting the exact same thing.