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Xfinity Home app crashing immediately after opening iphone 6 ios 9.3.5

Posted by
Visitor
  • Congrats on Posting your first topic!

Member Since: ‎09-10-2016
Posts: 1
Message 1 of 4 (989 Views)

Xfinity Home app crashing immediately after opening iphone 6 ios 9.3.5

downloaded from app store on sign in it attempts to load and then crashes

 

have deleted uninstalled etc- tried on several iphones

3 REPLIES
Posted by
Official Employee

Member Since: ‎03-23-2015
Posts: 1,265
Message 2 of 4 (961 Views)

Re: Xfinity Home app crashing immediately after opening iphone 6 ios 9.3.5

Hi dee51 -- 

 

To troubleshoot, I need more information from you.  I will contact you via Private Message.  Private Messages can be accessed by clicking on the envelope icon in the upper right hand corner of any forums page.

 

Thanks!

 

Rachel




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Posted by
Visitor
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Member Since: ‎01-18-2017
Posts: 1
Message 3 of 4 (414 Views)

Re: Xfinity Home app crashing immediately after opening iphone 6 ios 9.3.5

I am having the same problem since I updated the app...crashing instantly after opening. Thanks
Posted by
Administrator

Member Since: ‎03-31-2015
Posts: 8,217
Message 4 of 4 (407 Views)

Re: Xfinity Home app crashing immediately after opening iphone 6 ios 9.3.5

Scoobieboy -- I can help troubleshoot. Are you still using iOS 9.3.5 or did you update that? Does it crash when connected to WiFi, Mobile Data, or both? 




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