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XFINITY HOME APP CRASHING AFTER LATEST UPDATE

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XFINITY HOME APP CRASHING AFTER LATEST UPDATE

Hi.... my Xfinity Home App won't open since the most recent update. It crashes when trying to open. I have uninstalled and reinstalled it without success. I have an Android OS. I never had a problem until this update. The only thing that was remotely an issue before, was after we added the thermostat, I would some times get an error message on the app when adjusting the temp.
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Official Employee

Re: XFINITY HOME APP CRASHING AFTER LATEST UPDATE

We released an app update today that we believe will correct this issue.  Can you please make sure you are using 9.6.11 & let me know if you continue to experience this issue?

 

Thanks!

 

Rachel

Regular Visitor

Re: XFINITY HOME APP CRASHING AFTER LATEST UPDATE

 My app also crashes on my iPad after the latest update 

Official Employee

Re: XFINITY HOME APP CRASHING AFTER LATEST UPDATE

georgebarcelo -- 

 

I've responded to you in another thread -- we're looking into this issue!

 

Thanks!

 

Rachel