Xfinity plant
Xfinity globe
Community Forum

Whats the fix for this 43401 error

New Poster

Whats the fix for this 43401 error

When trying to log into the xfinity home app? I was working fine last night but once the app did a updat3 now the error shows up. Whats the fix?

Official Employee

Re: Whats the fix for this 43401 error

Hi larneyb -- 

 

I pulled up your account & would like to confirm the email address you are using to sign in.  I will private message you.

 

Thanks!

 

Rachel