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Troubles Error

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Troubles Error

Something just popped up on my home app this morning on my S4.  At the bottom of the screen it shows a red ! point and Troubles (1).  When accessing that it shows an unlnown error.  Any way to know what this is and any way to just clear it.  Everything appears to be functioning fine...

 

Thanks

 

Official Employee

Re: Troubles Error

Hi,

 

A temporary connection issue caused a trouble on your thermostat. The issue should be resolved now. Are you still seeing the trouble on your app?

 

Thanks,

Shannon


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