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What temperature are you seeing in the app?
I'm seeing the temperature that was last updated in the app.
So, I log in and the app says HEAT set to 69-degrees, but room temp is 70.
If I turn the temp up to HEAT at 71, the app refreshes and says the room then has a temperature of 74.
Same when cooling. If thermo states room temp is 74, I switch to COOL and set at 71.
The app will refresh to COOL and set temp at 71, but room temp was updated and now it reads 72.
The app needs to refresh the actual reading of the room temperature - that's what is not showing up correctly.
Thanks Greg. I'm opening a ticket for you and will track the progress.
Thank you for your feedback. We are addressing this at a system level so your issue will be included in the ticket that is already open. We are actively working to fix the problem. I'll let you know when I have an update.