Setup additional users

[Steveromo]

Had home security installed today. I am able to login via web portal from my email address fine. Downloaded app for iPhone and that works fine too. Now, how do I setup my wife for web portal access and iPhone app access? When attempting to sign in via iphone app with her comcast name/password I get "invalid username & password." When tapping the Home Security icon on her comcast email account web portal I am prompted to.enter the temporary name/password that was emailed to me. I am afraid to go any further for fear of messing up the account info. What should I do? Thanks for any help.

[melis128]

we are having the same issue.  my username and password seem to be the only one that works.  are you not able to have more than one user?

[ComcastPri]

At the moment, you can only have one user access the Xfinity Home Security web portal & mobile app.  We are working to expand this to allow additional users to login, but for now we're limited to one user only.