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Session error
Hi Stephy1013 -
I pulled up your XHome account & see it is in an activation ready status. Has your install been completed?
Thanks,
Rachel
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
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Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!
Mark a Best Answer!
Hi Stephy1013 -
Until your install appointment & activation happens, you can not access the mobile app. The tech will be able to set everything up and walk you through signing in, at which point you will be able to use the app.
Thanks,
Rachel
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!
Mark a Best Answer!
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