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Please add me list w error 13502

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Please add me list w error 13502

Please add my account to the list of accounts experiencing 13502 error message w my xfinity home service. Please keep me updated with progress.
Official Employee

Re: Please add me list w error 13502

Hi sgordon70 -

I apologize for the frustration that this has caused. We’ve been able to restore service. If you’re still experiencing issues, please PM me, but we expect that users will regain functionality. We’re continuing to work the issue and will post an update if we encounter additional service interruptions.

Thanks,

Rachel