Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,805,771

members

61

online now

1,952,112

discussions

Top

Nothing is working

New Poster

Nothing is working

Good morning, I am having a problem with my system on my xfinity home app and even when I disarmed my home it didn't send the message to my phone. I have it set up to do
Official Employee

Re: Nothing is working

Hi Rashida77 -- 

 

We believe the trouble you are experiencing may be due to the wider issue posted in this pinned thread: http://forums.xfinity.com/t5/XH-Mobile-App/Intermittent-Issues-with-Xfinity-Home-Mobile-App/td-p/253...

 

 

Thanks!

 

 





Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Official Employee

Re: Nothing is working

Hi Rashida77 -- 

 

We'd like to know if you are still experiencing these issues.  If so, then we can proceed to open a ticket.

 

Thanks!

 

Rachel




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon