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New version gives me blank screen

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New version gives me blank screen

After new update the app gives me a blank screen
Official Employee

Re: New version gives me blank screen

Hi,

 

Can you please try turning your device into portrait mode? There's an issue where the login information isn't visible on the screen in landscape mode. We have submitted the fix to the Apple store so our next version will allow you to use the login screen in landscape mode.

 

Thanks,

Shannon


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Contributor

Re: New version gives me blank screen

A new version of the app including a fix for this issue is now available from the App Store. Please install, and let us know if you're still experiencing any issues.

 

Thanks for your patience.

 

Comcast Roh




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