Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,842,416

members

689

online

36,217

topics

Top

Mobile App - Camera

New Poster

Mobile App - Camera

My camera also does not show up on my iPhone4S, but works on the touch screen at home.  Is there a fix for this?

 

Problem Solver

Re: Mobile App - Camera

Try a reboot of your components, as someone else posted.
New Poster

Re: Mobile App - Camera

Thanks for the reply. I did a reboot & I can still only see from the tablet.  Smiley Sad

Official Employee

Re: Mobile App - Camera

Can you please try viewing your camera on the web (xfinityhome.com) & tell us if it works there?  This will help isolate the issue.  Thank you.


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Events:
WATCHATHON 2018... See More
Discussion stats
  • 3 replies
  • 629 views
  • 0 kudos
  • 3 in conversation