Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,842,780

members

1,554

online

36,277

topics

Top

Keep getting error 43401 when signing it on the Home app.

New Poster

Keep getting error 43401 when signing it on the Home app.

I am now getting error 43401 when signing in to the home app. I have used my correct sign in and password but no luck. What do I need to do?

Official Employee

Re: Keep getting error 43401 when signing it on the Home app.

We are investigating your account and someone will reach out to you directly.  


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Xfinity Events:
WATCHATHON 2018... See More
Discussion stats
  • 1 reply
  • 506 views
  • 0 kudos
  • 2 in conversation