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Instant alarm button on mobile app?

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I see there is an instant alarm or "panic button" on the keypad in the form of a small shield towards the lower left of the screen. Is there a similar option on the iPhone app??
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Message 2 of 5
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I just spent 10mins trying to get the same question answered via chat.  The rep just told me to download the mobile app and I would get notification if there was an alarm at our residence.  That is not what I wanted to know and not what my question was.  I specifically asked if there is or would be a "Panic Button" option in a future software/firmware update.  The rep just kept telling me download the mobile app.  Geeeeez.......we've had the system for well over a year and know how to use it.  All we want is a "Panic Button" mobile app feature. 

Posted by
Official Employee

Message 3 of 5
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Hello hawgwildterry, there is not a panic button on the Xfinty home app currently. I understand that you would like to see this added, we do listen to our customer’s feedback. Please click on this link and let us know that you want this feature added to the app so that this change can be considered in our next update. 




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Message 4 of 5
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Thank you for the link which I followed and made a request to have the "Panic Button" feature added to the Xfinity Home mobile applicaiton.

Posted by
Official Employee

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Hi hawgwildterry. Thanks, our customers feedback is always appreciated. Keep an eye out for future updates, in case this is considered and added to or Xfinity Home application. 




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