Re: I am having troube signing into the xfinity home app

jea1 · ‎10-15-2015

for the past two days of attemting to log in i always am getting this message: we are having trouble logging you in, try later. Then i am getting a message that is telling me that i am off line, and i am not. my wifi is connected. Getting very upset

ComcastRachelH · ‎10-15-2015

Hi jea1 -

I apologize for the frustration that this is causing. Our engineers have been and continue to actively work on this issue. I will provide updates to the pinned message at the top of this forum as they become available. I apologize for the inconvenience and thank you for your patience. 

Thanks,  

Rachel

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jea1 · ‎10-23-2015

I am a able to now. thank you

ComcastRachelH · ‎10-23-2015

Hi jea1 -

Thank you for reaching out & letting me know.

Thanks,

Rachel

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer! solution Icon

I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer! solution Icon

I am a Comcast Employee.
Please post so people with similar questions may benefit.

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andersonralph · ‎10-28-2015

do not need phone or television on emale access, drope it,

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I am having troube signing into the xfinity home app

I am having troube signing into the xfinity home app

I am having troube signing into the xfinity home app

Re: I am having troube signing into the xfinity home app