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Message 1 of 3
370 Views
I have been getting the 43401 error when I try to get on my head me app. I have to say overall I am very disappointed in the security system. I have one issue after another since it was installed
2 REPLIES
Posted by
Official Employee

Message 2 of 3
294 Views

We are troubleshooting your issues.  Could you provide us an update with the latest error messages and problems you are experiencing?  Can you provide a screen shot of the problem?




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Posted by
Official Employee

Message 3 of 3
248 Views

Hi jrpx2, are you still getting error code 43401 while trying to access content on your app? To clarify you are using an app called " head me" is that correct? Do you get the same error while trying to login to any other Comcast apps? 




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Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
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Was your question answered? Mark it as an accepted solution!solution Icon
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I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
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I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon