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Home app and unreliable camera feeds

Frequent Visitor

Home app and unreliable camera feeds

Although I can usually see the camera feeds on my touchpad - the app only shows live feeds about half the time at best. Usually get errors and no display. Have called a few times and had techs come out but no solution and no call backs on my escalated cases. About ready to cancel the whole thing after two years of this.
Official Employee

Re: Home app and unreliable camera feeds

Hi, 11berg - I see you already reached our Advanced Repair department and issue has been resolved. Please let me know if you have any additional questions. 




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